Terms of Service

By accessing or using GLOBAL MED's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These terms constitute a legally binding agreement between you (the patient or authorized representative) and GLOBAL MED. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Accurate Information

You agree to provide accurate, complete, and current information about your medical history, current health conditions, medications, and insurance coverage. Failure to provide accurate information may compromise the quality of care you receive.

Compliance with Treatment

You are responsible for following prescribed treatment plans, taking medications as directed, and attending scheduled appointments. If you have concerns about your treatment plan, please discuss them with your healthcare provider.

Communication

You agree to maintain open communication with your healthcare team and promptly notify us of any changes in your health status, contact information, or insurance coverage.

Respectful Conduct

You agree to treat our staff and facilities with respect. We reserve the right to terminate services for patients who engage in abusive, threatening, or inappropriate behavior.

Service Fees

Fees for our concierge medical services, consultations, procedures, and treatments will be clearly communicated to you prior to service delivery. Payment is due at the time of service unless other arrangements have been made.

Insurance

While we may accept certain insurance plans, you are ultimately responsible for understanding your coverage and any out-of-pocket costs. We recommend contacting your insurance provider to verify coverage before receiving services.

Membership Fees

If you subscribe to our concierge membership program, fees are charged on a recurring basis according to the plan you selected. Membership fees are non-refundable unless otherwise stated.

Late Payments

Unpaid balances may be subject to late fees and may be referred to a collection agency. Continued failure to pay may result in suspension or termination of services.

Scheduling

Appointments can be scheduled through our patient portal, by phone, or via email. We will make every effort to accommodate your preferred appointment times.

Cancellation Policy

We require at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee.

Emergency Services

For life-threatening emergencies, call 911 immediately. Our concierge services are not a substitute for emergency medical care.

Medical Advice

While we strive to provide the highest quality medical care, we cannot guarantee specific outcomes. Medical advice and treatment are based on the information available at the time and professional medical judgment.

Third-Party Services

We may refer you to specialists, laboratories, hospitals, or other healthcare providers. We are not responsible for the services, advice, or actions of third-party providers.

Website and Technology

We strive to maintain accurate and up-to-date information on our website and patient portal, but we do not warrant that the services will be uninterrupted, secure, or error-free. You use our digital services at your own risk.

Limitation of Damages

To the maximum extent permitted by law, GLOBAL MED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Informal Resolution

If you have a complaint or dispute, we encourage you to contact us first to seek an informal resolution. Many issues can be resolved through direct communication.

Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial.

Governing Law

These Terms of Service are governed by the laws of the State of Florida, without regard to its conflict of law provisions.