Accessibility Statement

GLOBAL MED is committed to ensuring that our healthcare services and digital platforms are accessible to all individuals, including those with disabilities. We believe that everyone deserves equal access to quality healthcare, and we continuously work to remove barriers and improve accessibility.

We strive to comply with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including JAWS, NVDA, and VoiceOver. We use semantic HTML and ARIA labels to ensure proper navigation and content interpretation.

Keyboard Navigation

All interactive elements on our website can be accessed using keyboard navigation alone. You can use Tab, Shift+Tab, Enter, and arrow keys to navigate through our content.

Text Resizing

Text on our website can be resized up to 200% without loss of content or functionality. You can adjust text size through your browser settings or using keyboard shortcuts (Ctrl/Cmd + or -).

Color Contrast

We maintain sufficient color contrast ratios between text and backgrounds to ensure readability for users with visual impairments or color blindness.

Alternative Text

Images and graphics include descriptive alternative text (alt text) for users who cannot see visual content.

Video Captions

Videos on our website include captions and transcripts for users who are deaf or hard of hearing.

Our patient portal and website are fully responsive and accessible on mobile devices, including smartphones and tablets. We support native accessibility features on iOS and Android devices, including VoiceOver, TalkBack, and voice control.

Facility Access

Our medical facilities in Bay Harbor Islands are wheelchair accessible and equipped with:

• Accessible parking spaces near building entrances
• Ramp access and automatic doors
• Wide doorways and corridors
• Accessible restrooms
• Elevators with audio announcements
• Accessible examination rooms and equipment

Service Animals

Service animals are welcome in all our facilities in accordance with ADA regulations.

House Calls

For patients who have difficulty traveling to our facilities, we offer house call services. Our physicians can provide comprehensive medical care in the comfort of your home.

Telemedicine

We offer telemedicine appointments with accessible video conferencing features, including closed captions and screen reader compatibility.

Flexible Appointment Times

We work with patients to schedule appointments at times that accommodate transportation needs and personal caregivers.

Sign Language Interpreters

We can arrange for qualified sign language interpreters for patients who are deaf or hard of hearing. Please request this service at least 48 hours in advance when scheduling your appointment.

Language Assistance

We provide language interpretation services for patients with limited English proficiency. Our patient portal and key documents are available in multiple languages.

Large Print Materials

Upon request, we can provide medical forms, prescriptions, and educational materials in large print format.

Alternative Communication Methods

We accommodate patients who prefer to communicate via email, text messaging, or other methods due to speech or hearing disabilities.