Privacy Policy
Your privacy and the security of your health information are our top priorities.
Last Updated: October 27, 2025
Our Commitment to Your Privacy
GLOBAL MED is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, please contact our Privacy Officer at privacy@globalmed.com.
Information We Collect
Personal Health Information (PHI)
We collect medical history, current health conditions, medications, allergies, treatment plans, laboratory results, and other health-related information necessary to provide quality medical care.
Personal Information
Name, date of birth, contact information (address, phone, email), insurance information, emergency contact details, and payment information.
Usage Data
Information about how you use our website, patient portal, and mobile applications, including IP address, browser type, and access times.
How We Use Your Information
Treatment
To provide, coordinate, and manage your healthcare services and medical treatment.
Payment
To process billing, payments, and insurance claims for healthcare services rendered.
Healthcare Operations
For quality improvement, staff training, business planning, and compliance with legal requirements.
Communication
To contact you regarding appointments, treatment plans, test results, and administrative matters. We may also send health-related educational information and service updates.
Information Protection
Security Measures
We implement industry-standard security measures including encryption, secure servers, firewalls, and access controls to protect your personal and health information.
Staff Training
All staff members receive regular HIPAA training and sign confidentiality agreements.
Limited Access
Only authorized personnel with a legitimate need to access your information for treatment, payment, or operations may view your records.
Information Sharing
Healthcare Providers
We may share your information with other healthcare providers involved in your care, including specialists, laboratories, and hospitals.
Business Associates
We may share information with third-party service providers (e.g., billing companies, IT support) who are bound by confidentiality agreements and HIPAA regulations.
Legal Requirements
We may disclose information when required by law, court order, or for public health and safety purposes.
With Your Authorization
We will not share your information for other purposes without your written authorization.
Your Rights
Right to Access
You have the right to review and obtain copies of your medical records.
Right to Amend
You may request corrections to your medical records if you believe they are inaccurate or incomplete.
Right to Accounting
You may request a list of certain disclosures of your health information.
Right to Restrict
You may request restrictions on how we use or disclose your information.
Right to Confidential Communications
You may request that we communicate with you in a specific way or at a specific location.
Right to Opt-Out
You may opt-out of marketing communications at any time.
Cookies and Tracking
Website Cookies
Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.
Analytics
We use analytics tools to understand how visitors use our website. This data is anonymized and does not identify individual users.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Information
If you have questions, concerns, or wish to exercise your privacy rights, please contact:
Note: This Privacy Policy supplements our HIPAA Notice of Privacy Practices, which provides additional details about how we use and disclose your protected health information. You may request a copy of our HIPAA Notice at any time.
Questions About Your Privacy?
Our team is here to address any privacy concerns you may have.
Contact Us